Q:【 How much is the standard tracked shipping?】
Local Singapore shipping is 3SGD
Towards United States is 15SGD + 30% tax
Everywhere else is 13SGD
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Q:【 Why haven't my parcel arrive yet? 】
It might take some time as your parcel would be handed over to your local courier for internal deliveries, gives it a few weeks more!
Q:【 How come I can't see where my parcel is on the tracking number after it went out of Singapore? 】
SingPost aren't able to track your package in certain countries, hence tracking will stop once it leaves Singapore, however it gives you a good gauge when to expect your parcel!
Q:【 Why does the acrylic charm looks blurred out? 】
There is actually an plastic layer on them! To prevent scratches, do peel them upon receiving them to reveal their true colours! (｡•̀ᴗ-)✧
Q:【 Why was my order cancelled? 】
You might have entered an Local Only code for your international order, I'm able to offer free shipping to local for a lower fee! I will not be able to do the same for overseas due to the high postage cost!
Q:【 Do you ship to ________ due to the pandemic? 】
You can check here!
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Q:【 How can I contact you for questions/order help? 】Please leave me an email to [email protected] with your order number or fill up the contact form, and I'll get back to you within 36hours!